Job description
- Plan and coordinate product delivery activities to ensure accurate and timely deliveries to customers.
- Contact customers to confirm delivery date and address.
- Notify customers about any delivery delays in advance.
- Respond to delivery-related inquiries and concerns from customers.
- Communicate and follow up with internal stakeholders in group chats to achieve mutual satisfaction.
- Provide support to any parcel delivery issues highlighted by internal stakeholders
- Assist the Delivery Manager in ad-hoc tasks
Requirements
- Min 'O' Levels - Diploma
- Highly customer-oriented
- Excellent analytical, interpersonal & communication skills
- Fluent in Mandarin to respond to inquiries and concerns from Chinese-speaking stakeholders
- Responsible individual with the ability to work with little supervision
Working hours
5.5 days (rotation between 5 & 6 days work week)
Shifted according to schedule (off days might fall on weekdays)
Job Type: Permanent
Salary: $2,400.00 - $3,000.00 per month
Benefits:
- Health insurance
Schedule:
- Day shift
- Weekend availability
Supplemental pay types:
- Attendance bonus
- Overtime pay
- Performance bonus
Work Location: In person
